We were greeted by Michael at Heathrow all made easier by his good communication. The day before we had flown home there was some issues with flights being cancelled and I wasn't sure if we would make our flight. I messaged Michael to tell him this and he was completely cool about it and told me not to worry as he didn't want to add to the stress. As it was we arrived back in the UK as planned. Our journey home to Bournemouth was stress free and safe. I can highly recommend Brit Cabs and Michael!